Privacy Policy

Introduction

Smallman Family Law ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, and mailing address
• Inquiry information: the subject and content of messages submitted through our contact form
• Website usage data: pages visited, time spent on pages, browser type, device information, and IP address (collected through standard server logs)
• Consultation information: information you provide during consultations, which is protected by solicitor-client privilege once a retainer is established

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and contact form submissions
• To provide legal services if you become a client
• To send you a confirmation that your inquiry was received
• To improve our website and services
• To comply with legal and regulatory obligations

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for data in transit. Contact form submissions are transmitted securely and delivered to our office via encrypted email. We do not store form submissions in a database on our web server. We limit access to personal information to authorized individuals who need it to perform their duties.

Third-Party Services

Our website uses the following third-party services:

• Cloudflare Turnstile: Used to protect our contact form from automated spam. Cloudflare may collect certain technical information as part of this process. See Cloudflare's privacy policy for details.
• SendGrid (Twilio): Used to deliver email notifications and confirmations. See Twilio's privacy policy for details.
• Vercel: Our website is hosted on Vercel. See Vercel's privacy policy for details.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking

Our website may use essential cookies necessary for the website to function properly. We do not use third-party advertising cookies or tracking pixels. If we implement analytics in the future, this policy will be updated accordingly.

Data Retention

Contact form submissions are retained only for as long as necessary to respond to your inquiry and for reasonable business record-keeping purposes. If you become a client, information related to your legal matter is retained in accordance with the Law Society of British Columbia's record retention requirements.

Your Rights

Under applicable privacy legislation, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Withdraw consent for the collection, use, or disclosure of your personal information (subject to legal and contractual restrictions)

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: